Starter
$49/ month
500 conversations a month
Then $0.12 per conversation
- For a shop or clinic getting started
Pricing
Every feature on every plan. You pay for conversations.
All channels, all integrations, handover to your team and approvals are included on every plan. Plans differ only in how many customer conversations your agents handle each month. AI model costs are included.
Growth
$149/ month
2,000 conversations a month
Then $0.09 per conversation
- For teams answering on several channels
Scale
$399/ month
8,000 conversations a month
Then $0.06 per conversation
- For high-volume support and sales
Enterprise
Custom
Volume pricing above 8,000
Annual agreement
- Signed DPA and agreed terms
- Hands-on onboarding
Start with 25 free conversations, no card needed. Prices are in US dollars and exclude VAT. Billed monthly; change or cancel your plan at any time.
Included in every plan
No feature tiers
- WhatsApp, Instagram and web chatThrough Meta's official APIs, plus a chat widget for your site.
- All integrationsShopify, WooCommerce, ikas, Trendyol, HubSpot, Pipedrive, Stripe, BigQuery and your own endpoints.
- Handover and approvalsA person takes over when needed; actions that change something can wait for a teammate.
- AI model costsNo token bills on top. What you see on this page is what Fluxy charges.
WhatsApp fees are billed by Meta, not by us
Meta charges for some WhatsApp messages on its own platform. Those fees are billed by Meta to the payment method on your own WhatsApp Business account. Fluxy doesn't resell or mark them up, and they are not part of your Fluxy plan.
- Replies to your customers (service messages): from 1 October 2026 Meta includes 1,000 free service messages per business phone number each month and charges the rest at your market's utility rate.
- Messages you start (marketing, utility and authentication templates): charged by Meta per delivered message, by category and country.
- Conversations that start from a Click-to-WhatsApp ad or your Facebook Page button are free for a limited window.
- Instagram and web chat have no per-message platform fees.
Meta sets these rates and may change them at the start of each quarter. See Meta's WhatsApp pricing for the current rate card.
What counts as a conversation?
One thread between your agent and one customer on one channel. If the customer writes again after 24 hours of silence, that starts a new conversation. Conversations in test mode are not counted.
What happens if I go over my plan?
Your agents keep answering. Extra conversations are billed at your plan's per-conversation rate at the end of the month. The console shows your usage and a projection for the month, so you can move to a bigger plan before that happens.
Is there a limit on agents, channels or team members?
No. Plans differ only in conversation volume.
Do I need my own WhatsApp Business account?
Yes. Your number and account stay yours, and Meta bills its messaging fees to that account directly. We help you set it up during onboarding.
Can I cancel at any time?
Yes. Plans are monthly. When you leave, your data is deleted as described on our data deletion page.